There may be other exclusions to our warranty. These will be explained on a case by case basis, and are rare. This warranty is in place to cover defective products. Your installation date will be recorded in your account. You will receive a copy of this warranty information with your controller instruction manual. 


PAST DUE ACCOUNTS:

In the event that an account becomes past due, or payment is withheld once services are performed, Pro-Turf reserves the right to void any amount of time left on the warranty.

Our 3 YEAR Warranty

At Pro-Turf Landscaping, we take pride in our 3 year warranty on new sprinkler installations.  When you install a new system through us, we extend the 1 year manufacturer's warranty to a 3 year Pro-Turf Warranty! We are confident in our warranty, that we have no problem sharing it before you hire us!​


There are some instances where something won't be covered under the warranty, here are some examples:

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MA: (978) 957-8873 NH: (603) 635-8873

     IN GROUND SPRINKLER SERVICE & INSTALLATION & WINTERIZATION FOR ALL OF NORTHERN MASSACHUSETTS & SOUTHERN NEW HAMPSHIRE

  • There must be no existing irrigation on the property at the time of installation. 
  • Pro-Turf must be the only company to service the system in the 1st three years.
  • You must hire & pay Pro-Turf start-up and winterize the system each year.
  • If you start-up your own system in the 1st three years, and we don't have a chance to go through it, this will void your warranty after the manufacturer's 1 year warranty. 
  • Damage from plows, lawn mowers, digging, vehicles, vandalism etc is not covered. 
  • Damage from aeration is only covered if Pro-Turf performs the aeration. The pipes are buried deep enough to not be affected, but all heads must be flagged. 
  • Lighting strikes and power surges, or other acts of nature are beyond our control and not covered.
  • Sometimes heads can stick up due to sediment or small rocks, these can be popped back into position by stepping on the head carefully. This is not considered a warranty issue, and there will be a service call charge to come push them back down. Any head hit by a lawn mower due to this will not be under warranty. 
  • Sometimes minor leakage can happen if heads are externally damaged. This is not considered a warranty replacement unless the seals in the head are determined to be defective. 
  • Heads can need re-adjusting over time. You have 1 complimentary head adjustment service call in the 1st thirty days after installation. All calls for head adjustments after the initial 30 days will incur a regular service call charge. Heads are always adjusted during spring start-up service for no additional fee, or easily adjusted with a screwdriver
  • Warranty is not transferable upon change of ownership. This includes systems we install on new construction once the house is sold.